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TERMS AND CONDITIONS

Please read the following in detail. If you have any questions, please call your Sales Representative for an appointment
or our Customer Service Department for assistance. We specialize in personal service and are more than happy to
answer all of your questions.

All duty free prices listed in our catalog are duty and tax exempt under authorization of the U.S. State Department or
Public Law 271.

In order for us to serve you more efficiently, please call in your order at 1-800-999-8489 or fax your order to us at
1-410-944-1142. We will inform you immediately of any changes or “Super Saver” specials. Due to regulations, once
an order is delivered and signed, Carisam-Samuel Meisel will not be able to issue an altered copy of that invoice.

If you wish to have more than one invoice for a clearance, you must instruct our Customer Service Department or your
Sales Representative when placing your order.

Our terms are as follows:

1. Payment is due within 30 days of the date of invoice. After this time invoices are considered past due and
subject to our collection procedures. If you are entitled to a cash discount, it will be shown with the due date
at the bottom of the invoice. If payment is not received by this date, the discount will not be allowed. If the
discount is not taken at the time of payment, no refunds will be given for the amount of the discount.

2. There are no handling or delivery charges for Embassy, U.N. or Consular offices in the New York and
Washington, D.C. areas.

3. All prices are subject to change without prior notice and all products are subject to availability.

4. New Accounts – New customers to our diplomatic family are required to call our Customer Service
Department to open an account with us. If you prefer, your Sales Representative will schedule an appointment
with you to answer any questions you may have about the purchasing process.

5. Bottle Breakage and Shortage on Delivery – Upon receipt of goods, check the merchandise and only sign for
what is received. Note on both copies of the delivery ticket any bottles or cartons broken or missing within
the cases. If you sign the delivery tickets as received, without noting breakages, etc., you will be responsible
for the entire payment. Our driver will also sign these copies. This must be done to ensure proper accounting
procedures.

6. Case Shortage on Delivery – We have a specially provided space at the bottom of our delivery tickets for you
to sign for the “Number of Pieces Received.” If this is not noted with missing cases at the time of delivery,
adjustments cannot be processed.

7. Credit Card Payment Procedures – We are happy to accept MasterCard, Visa and American Express for
payment. Simply call our Customer Service Department at 1-800-999-8489 and let them know which
invoices you would like to pay. Please have all of your credit card information ready so that the transaction
can be immediately processed for approval.

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